Warranty

Online Warranty Registration Form

WARRANTY

Your new DUI drysuit is automatically registered for the warranty stated below. You do not need to complete the online form or mail in the registration card. Please be advised the "Dog Tags" (luggage tags) are no longer distributed.

Diving Unlimited International, Inc. (DUI) warrants that your DUI Premium drysuit (except for the neck seal, wrist seals, zipper and valves) will be free from defects in materials and workmanship for a period of seven (7) years from the date of original retail purchase.

DUI warrants that the Standard drysuits: Yukon II, Cortez, Coronado and 30/30 Travel drysuit will be free from defects in materials and workmanship for a period of (3) years from the date of original retail purchase.

DUI warrants that the zipper, the exhaust valves, the inlet valve and crotch strap will be free from defects in materials and workmanship for a period of one (1) year from the date of original retail purchase.

DUI warrants that the neck and wrist seals will be free from defects in material and workmanship for a period of ninety (90) days from the date of original retail purchase.

DUI warrants that the Weight & Trim Systems, DiveWear, RockBoots, Hoods, Dry Glove Systems and other accessories will be free from defects in materials and workmanship for a period of one (1) year from the date of original retail purchase with proof of purchase.

DUI warrants that the BlueHeat™ jumpsuit and accessories will be free from defects in materials and workmanship for a period of two (2) years from the date of original retail purchase and the battery one (1) year from the date of original retail purchase with proof of purchase.

Any product determined by DUI to be defective in materials or workmanship in accordance with the above warranties will be repaired or replaced at the option of DUI, free of charge, when received at the factory freight prepaid, together with proof of purchase. The warranty is not extended with the repair or replacement of the item.

This warranty is expressly in lieu of all other warranties. Any implied warranties of merchantability or fitness for a particular purpose are limited to the same duration as this express warranty.

This warranty does not cover, and DUI shall not be liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of implied warranties, incidental or consequential damages, so the above limitations and exclusions may not apply to you.

This warranty does not cover wear from normal use.

This warranty does not cover fading or any damage resulting from misuse, abuse, neglect, alteration, failure to perform maintenance as instructed, damage caused by contaminants, or unauthorized repair or service.

This warranty does not cover any representation or warranty made by dealers beyond the provisions of this warranty.

This warranty does not cover costs incurred for normal repair, inspection and preventative maintenance.

This warranty is a consumer warranty extended only to the original retail purchaser, and does not apply to drysuits or equipment used for commercial purposes and dive professionals including instructors, divemasters/dive leaders, underwater photographers, etc.

You must establish proof of purchase to obtain warranty service or replacement. Proof of purchase may be established by completing the Warranty Registration at www.divedui.com.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

 

RETURNING YOUR DUI FOR SERVICE, CONTACT:

Diving Unlimited International, Inc.
1148 Delevan Drive
San Diego, CA 92102-2499 USA
800-325-8439 or 619.236.1203 Fax 619.237-0378
Support@divedui.com
www.divedui.com

 


 

 

OMS WARRANTY

OMS is distributed in the United States by
Diving Unlimited International, Inc. (DUI)
1148 Delevan Drive
San Diego, CA 92102-2499
619-236-1203
www.divedui.com

USA WARRANTY

This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state. Ocean Management Systems, distributed by DUI in the U.S., warrants that all OMS products based upon the individual terms and conditions set forth for each product.

Buoyancy Compensator Systems:

Two (2) years from the original purchase date OMS warrants the BCD to be free from defects in materials and workmanship.

Airstream Evoque Regulator:

Two (2) years from the original purchase date OMS warrants the Regulator to be free from defects in materials and workmanship. Note, OMS Life Support Equipment should be inspected & Serviced Annually by an authorized Service Center. Service Prices does not include parts or shipping. Turnaround Service time is approximately 7-10 days.

Accessories:

One (1) year to be free from defects in materials and workmanship from the original date of retail purchase.

GENERAL TERMS:

Any product determined by OMS to be defective in materials or workmanship in accordance with the above warranties will be repaired or replaced at the option of OMS, free of charge, when received at the factory freight prepaid, together with proof of purchase. The original warranty date applies regardless of whether the item is repaired or replaced. This warranty is expressly in lieu of all other warranties. Any implied warranties of merchantability or fitness for a particular purpose are limited to the same duration as this express warranty. This warranty does not cover, and OMS shall not be liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of implied warranties, incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty does not cover fading or any damage resulting from misuse, abuse, neglect, alteration, failure to perform maintenance as instructed, damage caused by contaminants, or unauthorized repair or service. This warranty does not cover any representation or warranty made by dealers beyond the provisions of this warranty. This warranty does not cover costs incurred for normal repair, inspection and preventative maintenance. This warranty is a consumer warranty extended only to the original retail purchaser, and does not apply to equipment used for commercial purposes. You must establish proof of purchase to obtain warranty service or replacement.

Note: Warranty valid in US only but subject to changes based on local laws and conditions.